Accounts Payable Specialist

PagerDuty empowers teams of all kinds to do the critical work that moves business forward through the PagerDuty Operations Cloud.

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Accounts Payable Specialist - P2P

PagerDuty is building out its global Accounting and Finance function and is looking to hire an Accounts Payable Specialist (individual contributor). We are looking for someone who will support the finance department by scaling our company’s global accounts payable function.

The Accounts Payable Specialist will be responsible for increasing efficiency and accuracy in our accounts payable process by using our current processes and ensuring standard methodologies as we implement new systems and tools.  

PagerDuty is a flexible, hybrid workplace. We embrace and encourage in-person working as an integral part of our culture. Both our employees and external research tells us that co-located collaboration strengthens connections, drives innovation, and accelerates learning.

This role is expected to come into our Lisbon office once a week so you can thrive in your new role and fully embrace being a Dutonian!

How You Impact Our Vision

• Independently, accurately process between 300-400 invoices each month;
• Facilitate payments and control expenses by processing invoices in Coupa, our tool for facilitating the P2P process as well as supplier management from onboarding to networking
• Ensure timely and accurate payment batch preparation by meticulously compiling and reviewing invoices
• Own the organization and maintenance of the AP and Expense inboxes to ensure inquiries are answered and processed expeditiously within established SLAs
• Act as a liaison between internal business users and vendors to successfully facilitate correct and timely payments and independently resolve invoice issues and disputes expeditiously within established SLAs
• Answer inquiries efficiently and courteously, expeditiously within established SLAs
• Maintain complete and accurate accounts payable reports and files

• Providing insights into trends and identify opportunities for process improvements;
• Reconcile and analyze accounts, as required to ensure accuracy of records, payments, and liabilities
• Assist with monthly cash forecasting processes to inform decisions of other functions around money movements and contracting 
• Review and process expense reports monthly 
• Independently complete AP metrics reporting to provide signals that the business needs to look deeper into its process
• Support audits by providing necessary documentation
• Assist with vendor statement reconciliations
• Assist in creating training materials to enhance user understanding of PTP processes and tools
• Perform other duties as assigned

Soft Skills:

• Someone who takes initiative, anticipates challenges, and acts without being prompted. You should be self-motivated and always looking for ways to contribute and improve.
• You are an analytical thinker who can evaluate situations from multiple angles, identify potential issues, and develop innovative solutions.
• You don't just accept the status quo, but consistently question existing processes with the goal of enhancing efficiency.
• Ability to communicate clearly and professionally to all levels of the company and external vendors

Basic Qualifications

• Bachelor's degree in Business Administration or similar program 
• 3+ years’ experience successfully owning the end-to-end completion of  full cycle accounts payable and expense reports, including invoice entry
• 2+ year of experience with accounts payable systems, ideally Coupa and NetSuite
• Working knowledge of systems, Full Cycle Accounts Payable and Generally Accepted Accounting Principles
• Proficient with Excel, Word and PowerPoint

Preferred Qualifications

• Experience in the tech or comparable industry with the ability to operate in a fast-paced environment
• Experience with Google Suite products 
• Experience with the Coupa P2P system
• Experience or knowledge of Tax reporting

Not sure if you qualify?

Apply anyway! We extend opportunities to a broad array of candidates, including those with diverse workplace experiences and backgrounds. Whether you're new to the corporate world, returning to work after a gap in employment, or simply looking to take the next step in your career path, we are excited to connect with you.

Where we work

PagerDuty currently has offices in Atlanta, Lisbon, London, San Francisco, Santiago, Sydney, Tokyo, and Toronto. We offer a hybrid, flexible workplace. We also provide ample opportunities for in-person and virtual connection, like team offsites and volunteering events.

How we work

Our values are deeply embedded in how we operate and the people we bring on board. You will see our values ingrained in how we support our customers, collaborate with our colleagues, develop our products and foster an inclusive and empathetic work culture.

• Champion the Customer | Put users first to design great products and experiences.
• Run Together | Build strong teams that amplify our impact on users.
• Take the Lead | Disrupt and invent to be the first choice for users.
• Ack + Own | Take ownership and action to deliver more efficiently to users. 
• Bring Your Self | Bring your best self to build empathy and trust with users.

What we offer

One way we ensure our employees are inspired to do their best is through a comprehensive total rewards approach that supports them and their loved ones. As a global organization, our programs are competitive with industry standards and aligned with local laws and regulations. Learn more, including country-specific offerings, on our benefits site.

Your package may include:

• Competitive salary
• Comprehensive benefits package from day one
• Flexible work arrangements
• Generous paid vacation time
• Paid holidays and sick leave
• Dutonian Wellness Days - scheduled company-wide paid days off in addition to PTO
• Company equity*
• ESPP (Employee Stock Purchase Program)*
• Retirement or pension plan*
• Paid parental leave - up to 22 weeks for pregnant parent, up to 12 weeks for non-pregnant parent (some countries have longer leave standards and we comply with local laws)*
• HibernationDuty - an annual company paid week off when everyone at PagerDuty, with the exception of a small, coverage crew, is asked to take a much needed break to truly disconnect and recharge
• Paid volunteer time off - 20 hours per year
• Company-wide hack weeks
• Mental wellness programs

*Eligibility may vary by role, region, and tenure

About PagerDuty

PagerDuty, Inc. (NYSE:PD) is a global leader in digital operations management. The PagerDuty Operations Cloud revolutionizes how critical work gets done, and powers the agility that drives digital transformation. Customers rely on the PagerDuty Operations Cloud to compress costs, accelerate productivity, win revenue, sustain seamless digital experiences, and earn customer trust. More than half of the Fortune 500 and more than two thirds of the Fortune 100 trust PagerDuty including Cisco, Cox Automotive, DoorDash, Electronic Arts, Genentech, Shopify, Zoom and more.

Led by CEO Jennifer Tejada, PagerDuty’s Board of Directors is 50% female and 62% URP representation. We strive to build a more equitable world by investing 1% each of company equity, product, and employee volunteer time.

PagerDuty is Great Place to Work-certified™, a Fortune Best Workplace for Millennials, a Fortune Best Medium Workplace, a Fortune Best Workplace in Technology, and a top rated product on TrustRadius and G2. 

Go behind-the-scenes on our careers site and @pagerduty on Instagram.

Additional Information

PagerDuty is committed to creating a diverse environment and is an equal opportunity employer. PagerDuty does not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, parental status, veteran status, or disability status.

PagerDuty is committed to providing reasonable accommodations for qualified individuals with disabilities in our job application process. Should you require accommodation, please email accommodation@pagerduty.com and we will work with you to meet your accessibility needs.

PagerDuty uses the E-Verify employment verification program.