Business Analyst

At Bloq.it, we’ve created the world’s leading smart locker solution. Solving online deliveries by enabling everyone to participate easily, reducing delivery costs and making them more sustainable.

We’re quickly expanding, and after growing at 1000% for three years in a row, we’re now the fastest-growing Smart Locker company in the world and one of the fastest growing scale-ups in Europe.

We are seeking a dynamic and experienced Business Analyst to be part of the Business Operations Team, identifying issues and inefficiencies within the organization. With a primary focus on the Operations Department, the analyst will deliver actionable insights by analyzing data and effectively leveraging BI tools.

What will be your responsibilities

• Requirements Gathering: Collaborate with stakeholders to understand and document business requirements, objectives, and goals. Extract relevant metrics to ensure measurable improvements and alignment with organizational priorities;
• Data Analysis: Collect, analyze, and interpret data to identify trends, patterns, and insights that can inform strategic decisions;
• Process Mapping: Document current business processes and workflows, and identify bottlenecks, inefficiencies, and areas for improvement and optimization;
• BI Tools: Utilize Business Intelligence (BI) tools such as Tableau, Power BI, AWS Quicksight, or similar tools to create and maintain reports, dashboards, and data visualizations;
• Testing and Validation: Support the testing and validating of software solutions and system changes to ensure alignment with business requirements;
• Data Warehouse Support: Assist the Data Team in building a scalable data warehouse for all operations teams, ensuring data quality and consistency;
• Documentation: Prepare clear and concise documentation, including business requirements, functional specifications, data dictionaries, and project reports;
• Stakeholder Communication: Act as a liaison between different business stakeholders ensuring clear communication and understanding of requirements;
• Continuous Improvement: Stay updated on industry trends, best practices, and emerging technologies to identify process improvement and innovation opportunities.

Extra valued skills

• Experience in startups or fast-growing companies;
• Familiarity with Python or other data manipulation languages;
• Understanding of project management methodologies (e.g., Agile, Scrum);
• Experience with ERP systems and data extraction;
• Six Sigma Yellow Belt certification.

What are the requirements to join us in this position

• Fluent in English and Portuguese (written and spoken);
• 3-5 years of experience in roles such as Business Analyst, Data Analyst, Business Strategist, Operations Analyst, or similar;
• Strong analytical and problem-solving skills with a focus on practicality and efficiency;
• Proficiency in SQL and Excel;
• Knowledge of data analysis and visualization tools (e.g., Tableau, Power BI, AWS Quicksight, or similar);
• Excellent communication and interpersonal skills;
• Ability to work collaboratively in a team and independently, including cross-functional teams with varied expertise;
• Familiarity with business process modeling and improvement methodologies.

What will you get if you join us in this position

• The opportunity to join our Business Operations team and play a pivotal role in contributing to innovative solutions that redefine Bloq.it's revolution in the smart locker industry;
• A dynamic and fast-paced work environment with a culture of innovation, collaboration, and continuous learning;
• Competitive salary and benefits package, tailored to your experience and skills, including performance-based bonus and Portuguese health insurance;
• Flexible work conditions, including a remote-friendly policy and a flexible schedule that allows you to balance your work and personal life;
• Regular meetings in-person at our HQ Office in Lisbon, PT, giving you the chance to connect with the team and immerse yourself in our company culture;
• Make a tangible impact by actively supporting our mission to provide affordable and sustainable solutions.

If you're a passionate Business Analyst ready to shape the future of smart locker solutions, Bloq.it is the place for you.

Join our team of #bloqstars and help us redefine the last-mile delivery experience!