CRM Executive - Budget & Performance

We are Kaizen Gaming

Kaizen Gaming, the team powering Betano, is one of the biggest GameTech companies in the world, operating in 17 markets.We always aim to leverage cutting-edge technology, providing the best experience to our millions of customers who trust us for their entertainment.

We are a diverse team of more than 2.700 Kaizeners, from 40+ nationalities spreading across 3 continents. We are an equal opportunity employer committed to fostering a diverse and inclusive workplace. We welcome applications from individuals of all backgrounds, regardless of race, gender, religion, sexual orientation,or age.

Our #oneteam is proud to be among the Best Workplaces in Europe and certified Great Place to Work across our offices. Here, there’ll be no average day for you. Ready to Press Play on Potential?

Let’s start with the role
Join Kaizen as a CRM Executive, Budget and Performance and leverage your data analysis expertise to drive impactful customer engagement strategies. In this role, you’ll support senior leaders in optimizing CRM initiatives, tracking campaign performance, and delivering actionable insights to enhance customer acquisition and retention. If you’re passionate about turning data into results and thrive in a fast-paced, collaborative environment, this is the perfect opportunity to make a meaningful impact.

As a CRM Executive, Budget and Performance you will:

• Take ownership on reporting datasets of all CRM KPIs and promotional campaigns, ensuring alignment with company objectives and delivering actionable insights to empower Senior Management in decision-making and performance optimization.
• Partner with Senior Managers and all other relevant CRM stakeholders to uncover customer insights and recommend strategies to boost campaign effectiveness and customer satisfaction.

What you'll bring:

• Proficient in analyzing complex datasets using tools like Excel and other analytic platforms to drive data-driven decision-making.
• AnvEffective communicator who translates data insights into clear, stakeholder-friendly messages.
• Strong organizational skills with a keen eye for detail, capable of managing multiple tasks and ensuring accuracy in reporting.

What Success Looks Like:

• Consistently deliver accurate, data-driven reports and collaborate seamlessly with CRM and Commercial teams to ensure up-to-date performance tracking, driving cost-effective CRM actions that prioritize customer satisfaction and align with customer preferences.

Kaizen Gaming Perks

🕑 Hybrid way of working

🏃 A buddy will support you with your onboarding

💸 Competitive pay and bonus scheme

👩‍⚕️ Private health insurance for you and your family

💰 Monthly meal allowance 

🚗 Commuting allowance

⭐Developmental 360° feedback framework

📚 Unlimited access to Udemy & continuous training

#LI-PROMOTE

#LI-Hybrid

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We are an equal opportunity employer committed to fostering a diverse and inclusive workplace. We welcome applications from individuals of all backgrounds, regardless of race, gender, religion, sexual orientation,or age.