Data Analyst Team Lead (Portugal-based Remote/Hybrid)

Sword Health is on a mission to free two billion people from pain as the world’s first and only end-to-end platform to predict, prevent and treat pain. 

With 67% of members achieving a pain-free life and a 70% reduction in surgery intent, at Sword, we are using technology to save millions for our 25,000 enterprise clients across three continents. Today, we hold the majority of industry patents, win 70% of competitive evaluations, and have raised more than $300 million from top venture firms like Founders Fund, Sapphire Ventures, General Catalyst, and Khosla Ventures.

Recognized as a Forbes Best Startup Employer in 2024, this award highlights our focus on being a destination for the best and brightest  talent. Not only have we experienced unprecedented growth since our market debut in 2020,  but we’ve also created a remarkable mission and value-driven environment that is loved by our growing team. With a recent valuation of $3 billion, we are in a phase of hyper growth and expansion, and we’re looking for individuals with passion, commitment, and energy to help us scale our impact. 

Joining Sword Health means committing to a set of core values, chief amongst them to “do it for the patients” every day, and to always “deliver more than expected” on behalf of our members and clients.

This is an opportunity for you to make a significant difference on a massive scale as you work alongside 900+ (and growing!) talented colleagues, spanning three continents. Your charge? To help us build a pain-free world, powered by technology, enhanced by people — accessible to all.

Sword Health is looking for a Lead Data Analyst to guide and inspire a team of talented data analysts who use Looker as their primary tool for modeling, dashboarding, and analytics. You will play a pivotal role in shaping our data strategy, enabling data-driven decision-making, and delivering actionable insights that drive business outcomes.

As a Lead Data Analyst, you will work closely with cross-functional teams to align on business objectives, define analytical approaches, and ensure the delivery of high-quality, insightful analyses. You will be hands-on in driving team performance, mentoring team members, and fostering a collaborative and innovative environment. Your work will directly impact millions of lives by helping Sword Health grow as a truly data-centric organization.

What you'll be doing:

- Lead, mentor, and develop a team of data analysts, promoting growth and fostering a collaborative environment.

- Conduct regular performance reviews, set clear goals, and support career progression for team members.

- Lead and inspire teams across multiple business units, promoting best practices.

- Oversee the creation of impactful dashboards and analyses using Looker, ensuring they meet stakeholder needs.

- Drive data modeling efforts to ensure consistent and reliable insights across teams.

- Provide actionable recommendations based on data insights to support strategic decision-making.

- Partner with business stakeholders to understand requirements and align deliverables with organizational goals.

- Collaborate with C-level executives to integrate analytics into strategic initiatives.

- Act as the main point of contact for analytics-related queries, providing clarity and support where needed.

- Ensure all team outputs adhere to high-quality standards, leveraging best practices in analytics and dashboard design.

- Conduct rigorous reviews of team deliverables to ensure accuracy and clarity.

- Advocate for the adoption of scalable, repeatable processes that improve productivity and insight delivery.

- Stay actively involved in building and refining Looker models and dashboards, setting a high standard for quality and efficiency.

- Champion best practices in data visualization, storytelling, and user engagement.

- SQL experience so as to understand the underlying queries as to validate the data outputs.

- Contribute to the long-term data and analytics strategy of the company, identifying areas for innovation and improvement.

- Lead initiatives to enhance the use of Looker and other analytics tools across the organization.

What you need to have:

What we would love to see:

To ensure you feel good solving a big Human problem, we offer: