Sword Health

Expert Product Manager

Job Description

Posted on: 
November 9, 2024

Sword Health is on a mission to free two billion people from pain as the world’s first and only end-to-end platform to predict, prevent and treat pain. 


Delivering a 62% reduction in pain and a 60% reduction in surgery intent, at Sword, we are using technology to save millions for our 2,500+ enterprise clients across three continents. Today, we hold the majority of industry patents, win 70% of competitive evaluations, and have raised more than $300 million from top venture firms like Founders Fund, Sapphire Ventures, General Catalyst, and Khosla Ventures.


Recognized as a Forbes Best Startup Employer in 2023, this award highlights our focus on being a destination for the best and brightest  talent. Not only have we experienced unprecedented growth since our market debut in 2020,  but we’ve also created a remarkable mission and value-driven environment that is loved by our growing team. With a recent valuation of $2 billion, we are in a phase of hyper growth and expansion, and we’re looking for individuals with passion, commitment, and energy to help us scale our impact. 


Joining Sword Health means committing to a set of core values, chief amongst them to “do it for the patients” every day, and to always “deliver more than expected” on behalf of our members and clients.


This is an opportunity for you to make a significant difference on a massive scale as you work alongside 800+ (and growing!) talented colleagues, spanning two continents. Your charge? To help us build a pain-free world, powered by technology, enhanced by people — accessible to all.


As an Expert Product Manager for Bloom, Sword Health’s digital pelvic health solution for women, you’ll play a crucial role in shaping the future of the product that has already changed the lives of thousands of women across the U.S. Your mission will be to lead the expansion and refinement of Bloom's innovative, user-centric product, ensuring a seamless and engaging experience that drives high patient engagement and meaningful improvements in pelvic health outcomes.

What you'll be doing:

  • Develop and execute product strategies that support business objectives and drive growth;
  • Manage the entire product lifecycle, from ideation to launch;
  • Conduct market research and gather customer feedback to inform product development;
  • Rapidly conduct product experiments and gather insights to drive continuous product iteration;
  • Collaborate with cross-functional teams, including engineering, design, operations, clinical and marketing, to ensure that products meet business needs and customer requirements;
  • Define product roadmaps and prioritize features with full ownership based on business value and customer impact;
  • Develop and maintain product documentation, including product requirements, specifications, and user stories;
  • Monitor and analyze product performance and make data-driven decisions to improve product outcomes;
  • Coach other PMs (junior and Intermediates).
  • What you need to have:

  • At least 6 years of experience in product management or a related field;
  • Rapid Execution: The drive to achieve excellence quickly, showcasing your history as a rapid executor with a relentless commitment to learning and prioritizing speed in shipping lean but robust features;
  • Mission Empathy: Dedication to creating female health products that resonate deeply with user needs;
  • User Obsession: Demonstrable experience in putting the user first, with a proven track record of creating engaging experiences driven by a deep understanding of what drives user engagement;
  • Analytical Rigor: Ability to make hypothesis-driven, data-informed decisions;
  • Resourcefulness: A demonstrated ability to be resourceful, with a consistent history of achieving significant results even when resources are limited;
  • Effective Communication: The ability to communicate complex strategies clearly, precisely, and in a structured manner.
  • What we would love to see:

  • Experience working with US B2B2C digital healthcare products;
  • Experience with Looker for business and product analytics;
  • Get itchy with suboptimal processes and can’t help but propose improved versions.
  • To ensure you feel good solving a big Human problem, we offer:

  • A stimulating, fast-paced environment with lots of room for creativity;
  • A bright future at a promising high-tech startup company;
  • Career development and growth, with a competitive salary;
  • The opportunity to work with a talented team and to add real value to an innovative solution with the potential to change the future of healthcare;
  • A flexible environment where you can control your hours (remotely) with unlimited vacation;
  • Access to our health and well-being program (digital therapist sessions);
  • Remote or Hybrid work policy.