Sword Health

Junior ML Engineer (Portugal Based Remote/Hybrid)

Job Description

Posted on: 
October 16, 2024

Sword Health is on a mission to free two billion people from pain as the world’s first and only end-to-end platform to predict, prevent and treat pain. 


Delivering a 62% reduction in pain and a 60% reduction in surgery intent, at Sword, we are using technology to save millions for our 2,500+ enterprise clients across three continents. Today, we hold the majority of industry patents, win 70% of competitive evaluations, and have raised more than $300 million from top venture firms like Founders Fund, Sapphire Ventures, General Catalyst, and Khosla Ventures.


Recognized as a Forbes Best Startup Employer in 2023, this award highlights our focus on being a destination for the best and brightest  talent. Not only have we experienced unprecedented growth since our market debut in 2020,  but we’ve also created a remarkable mission and value-driven environment that is loved by our growing team. With a recent valuation of $2 billion, we are in a phase of hyper growth and expansion, and we’re looking for individuals with passion, commitment, and energy to help us scale our impact. 


Joining Sword Health means committing to a set of core values, chief amongst them to “do it for the patients” every day, and to always “deliver more than expected” on behalf of our members and clients.


This is an opportunity for you to make a significant difference on a massive scale as you work alongside 800+ (and growing!) talented colleagues, spanning two continents. Your charge? To help us build a pain-free world, powered by technology, enhanced by people — accessible to all.


The AI Team


The main goal of the AI Team is to leverage AI and ML to provide high-quality clinical care at unprecedented levels of personalization and scale. In this regard, in close collaboration with the clinical team, we develop ML-powered features that identify the best course of action for each patient at any given moment or circumstance whilst employing a holistic perspective but also contemplating any relevant nuance. We also work on ensuring the overall experience is as close as possible to a 1:1 session with a Physical Therapist and thus play a crucial role in enabling the AI Care provided by Sword.


 e.g., a decision support system for clinical prescription management, a ranking system to direct attention to members requiring assistance, and an engagement system surfacing the most relevant data points for any given communication.


Examples of this are projects like “Phoenix” and all the decision support systems that empower our Physical Therapists to provide world-class care to our members.

What you'll be doing:

  • Contribute to designing, building, evaluating, shipping, and improving Sword’s products through hands-on AI/ML development;
  • Develop and maintain data processing pipelines for getting the data required to build and evaluate models;
  • Share your knowledge and experience of how to build ML systems.
  • What you need to have:

  • Less than 2 years of professional experience;
  • Experience in SQL and Python;
  • Knowledge of Python data stack (numpy, pandas, matplotlib, scikit-learn, etc);
  • Ability to learn quickly and dive deep into new problems and fields;
  • Ability to communicate concepts clearly and interface with both technical and non-technical stakeholders;
  • Critical thinking & self-direction: aware of the team’s direction and goals, you prioritize and solve issues accordingly.
  • Fluent in English, written and spoken
  • What we would love to see:

  • Experience working in a fast-paced environment and wearing different hats;
  • Experience building data processing pipelines.
  • The interview process:

  • 30-minute call with the recruiter;
  • 30-minute call with an initial screener;
  • 1 take-home assignment (to be delivered within 1 week);
  • 1h general skills and working principles interview;
  • 1h mindset and cultural fit interview.