Operations Manager - Belgium

At Bloq.it, we’ve created the world’s leading smart locker solution. Solving online deliveries by enabling everyone to participate easily, reducing delivery costs and making them more sustainable.

We’re quickly expanding, and after growing at 1000% for three years in a row, we’re now the fastest-growing Smart Locker company in the world and one of the fastest growing scale-ups in Europe.

We are in search of a Operations Manager to join our innovative team as our new #bloqstar. In this role, you'll play a crucial role in supporting our growth in Belgium and setting the basis for our local development.

What will be your responsibilities

• Take ownership of daily and weekly planning for the surveys and the deployment of lockers from Warehouse to the various points of deployments locations such as: grocery stores, local commerce and other points of deployment in Belgium;
• Communicate with deployment locations to confirm appointments;
• Coordinate with deployment partners and teams for seamless installation of smart lockers;
• Troubleshoot deployment issues and provide support during deployments also in coordination with the Field Support Coordinator;
• Perform end-of-day deployment activities, including data entry and locker registration;
• Prepare and update daily and weekly performance reports to provide a detailed account of the deployments;
• Overseeing inventory management;
• Manage partners for permits management;
• Support the director of Belgium Operations in other tasks as requested.

What are the requirements to join us in this position

• Around 3 years of experience in operations that require field work, ideally requiring moving bulky or industrial objects;
• Excellent Excel skills required to be able to perform all data entry and reporting tasks. Experience with excel macros, scripts and data analytics would be a plus;
• Good communication skills in English;
• A can do attitude and not be afraid to rolls up the sleeves behind the desk or in the field;
• Polyvalent and be able to switch among desk work, field work and client-facing work.
  

Extra valued skills

• Previous client facing work experience;
• Previous work experience in a start-up environment;

What will you get if you join us in this position

• The opportunity to join Bloq.it as one of the early employees in Belgium to play a critical role in shaping the company’s growth trajectory in the country;
• A dynamic and fast-paced work environment with a culture of innovation, collaboration, and continuous learning;
• The opportunity to work in a flat organization and learning all aspects of operations of a company;
• Competitive salary and benefits package, tailored to your experience and skills;
• Flexible work conditions that allow you to balance your work and personal life;
• The satisfaction of knowing that your work brings real impact in the world by providing more affordable and sustainable options for e-commerce deliveries.

If you're driven by operations with a passion for technology and a desire to make a real impact in the world, Bloq.it is the place for you.

Join our team of #bloqstars and help us redefine the last-mile delivery experience!