Revenue Systems Owner

We are Rydoo! Europe’s fintech scale-up that makes expense management the easiest part of your day.

Expense management has been too complicated for too long. Rydoo's app backed with OCR technology helps our clients save time and money with just a few clicks & photos.

We are building a new generation of expense management software with a product-first approach that our end-users truly benefit from.

Rydoo in a snapshot

• Ambitious international team (150+ Rydoo'ers)
• 33 nationalities speaking over 15 languages
• 6 hubs across 3 continents
• Easy-to-use expense management app available on iPhone and Android
• Supporting over 10,000+ clients and 1 million+ users worldwide
• 4.5 employer score on Glassdoor

The Role

As a Revenue Systems Owner at Rydoo, you’ll be a key member of the Revenue Operations team, which manages and optimizes data, processes, tools, and enablement across the entire customer journey. You will support the revenue organization by maintaining and improving tools (Salesforce, Apollo, DealHub, and others), and collaborating with Sales, Marketing, Customer Success, Business Intelligence, and Finance teams to design effective processes, ensure data quality, and enable data-driven decision-making.

Responsibilities

1. Revenue Tools & Systems:

• Maintain tools and ensure objects, fields, and automations are set up for accurate analysis and the best end-user experience.
• Collaborate with revenue teams to design, translate, implement, and test process changes reflected in our tool stack.
• Manage and resolve tool-related tickets promptly.
• Lead initiatives for data quality improvement through proactive analysis and end-user enablement.

2. Data Analysis and Dashboards: 

• Build and maintain RevOps and revenue leaders’ reports and dashboards.
• Collaborate with the BI team on data analysis, providing relevant data sets.

3. Stakeholder Management:

• Communicate proactively with internal (RevOps) and external (revenue org) stakeholders on new process designs and project updates.
• Distill issues to their root causes, summarize action items and monitor deadlines.

4. Self-Management & Growth:

• Prioritize tasks effectively and meet deadlines.
• Balance ticket resolutions with strategic improvement projects.
• Oversee the RevOps ticket queue, ensuring prompt ownership and resolution of all tickets.

Requirements

• 1-3 years of SalesForce administrator experience is essential.
• Ability to quickly learn new tools and experiment with solutions.
• An experimental and problem-solving mindset.
• Experience in cleaning up legacy data quality issues is a big added advantage.
• Strong communication skills with the ability to empathize with end-users.
• A healthy dose of curiosity and the ability to ask the right questions.
• Experience on a RevOps/Sales Ops team is a plus.
• Experience in a high-growth organization, ideally in SaaS, is essential.
• Willing to commute to our Lisbon office 1x per week.

Languages

• Working proficiency in English (C1+) 
• German or Dutch are a plus

Practicalities

• You’ll be reporting to the Head of Revenue Operations
• Location: Lisbon
• Start date: January 2025

Benefits

Next to our amazing team, informal & international company culture and our mission to become the N1 expense management tool in Europe, we offer some nice benefits that make working at Rydoo even more fun:

• A competitive package, including salary and benefits
• Meal vouchers of €9 per day
• €1000 / year learning and development budget
• Rydoo Hybrid work policy: decide for yourself where you are most efficient
• Rydoo On Tour: our international mobility program that gives employees the possibility to temporarily relocate to one of the countries we have a Rydoo office.
• Professional freedom and a flexible work environment
• Upskilling through training and coaching programs
• Regular company and team events
• Wonderful international team with more than 33 different nationalities
• Free Portuguese language classes
• Spectacular onboarding program for all new Rydooer’s
• Free drinks, fruits & snacks to provide you with all the energy to do your job + the occasional after work drink, and great parties (believe us 😉 )
• Permanent contract