Senior UX Writer

About Jimdo

Join us to help unleash the power of the self-employed and help them thrive!

Jimdo was founded by three school friends in 2007 in a farmhouse in Northern Germany. Fast forward to today, we’re a growing, profitable business with a team of 250+ people from 50 nationalities based in over 15 countries. Our portfolio serves the unique needs of microbusinesses. In addition to our GDPR-compliant website builder powered by AI, we offer an online store, logo creator, legal text generator, business listings, social media integration, SEO, and more. We’re constantly developing new products and services that make the lives of microbusiness owners easier and help fuel their businesses. If you’re inspired by our mission and like the idea of working for a dynamic remote-first company where you can create impact from day 1, we’d love to meet you!

Role Overview :

We're looking for a Senior UX Writer to join our Product team at Jimdo. In this role, you will be key in shaping a clear, concise, and user-friendly experience that empowers entrepreneurs and small businesses online. We need someone who understands the importance of using actionable, straightforward language that simplifies complex user tasks. If you have expertise in both German and English and thrive on creating impactful product copy, we want to hear from you.

What you’ll be doing:

• Collaborate closely with designers, researchers, product managers, and developers to write clear, concise, and actionable UX copy across our digital platforms.
• Define and maintain a consistent product voice and tone that aligns with our brand while focusing on user needs.
• Conduct content audits and usability tests to continuously refine product copy and enhance user experience.
• Write and optimize UX microcopy, in-app messages, CTAs, and error messages with a focus on simplicity and clarity.
• Advocate for a content-first approach, ensuring product copy serves user goals effectively and efficiently.
• Develop content guidelines and documentation to support a scalable content strategy across the product.
• Participate in user research and testing to validate content effectiveness and alignment with user behavior.

What you bring to the table:

• Native or bilingual proficiency in both German and English.
• 5+ years of experience in UX writing within a product environment.
• Strong understanding of UX principles, user-centered design, and content strategy.
• Excellent command of concise, actionable language with the ability to distill complex information.
• Proven experience collaborating in a fast-paced product team and influencing design with a focus on functionality.
• Proficiency with design tools (e.g., Figma) and familiarity with content management systems (e.g.; Phrase).
• Knowledge of accessibility standards and user behavior insights.

What we offer:

Inspiring Mission: At our core, we are driven by a meaningful mission - to empower solopreneurs and small businesses to succeed and to contribute to the sustainability and vibrancy of the communities they serve.

Flexibility and Trust: Our work environment thrives on flexibility and trust. We offer fully remote work set-up with opportunities for in-person collaboration. You can manage your working hours flexibly because we prioritize the results you deliver over the number of hours you put in.

Support for your side hustles: We encourage side hustles. In addition, you get up to three free Jimdo websites for your personal or professional projects that you get to keep forever.

An International Diverse Team: Our team is a mosaic of over 248 individuals hailing from 50+ different countries and working across 15+ diverse locations. We take pride in our openness and inclusivity, with an Employee-led DEI Council and active ERGs that ensure everyone's voices are heard.

Continuous Growth and Career Development: We invest in your growth with company-wide access to LinkedIn Learning and Hack Weeks, Deep Work Thursdays, conferences and access to technical eLearning platforms. From day one, you have the chance to contribute your ideas and create a meaningful impact. Our flat hierarchies and swift decision-making processes provide an open platform for your career progression.

Competitive Benefits Package:

• Annual compensation reviews to ensure you're rewarded fairly.
• A remote office set-up bonus to enhance your workspace.
• A unique workation policy that allows you to work from different locations.
• An employee assistance program, offering resources and counseling.
• Plus, a perk that keeps giving: up to three free Jimdo websites for your personal or professional projects that you get to keep forever.

Jimdo is proud to be an equal opportunity employer. This means that we don’t discriminate based on race or ethnic origin, color, the language(s) you speak, where you (or your parents) are from, or whether or not you consider yourself to have a disability. Neither will your age, gender, gender identity, sexual orientation, religion, beliefs, or political opinions play a part in your application with us. Our diverse team values and celebrates the uniqueness of each individual. We embrace differences and believe that they enrich our organization, making us stronger and more innovative. Join us, and let's continue to create a workplace where everyone can thrive, regardless of background or identity.

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