UK Payroll Implementation Consultant

Who we are is what we do.

Deel and our family of growing companies are made up of global teams dedicated to helping businesses hire anyone, anywhere, easily.

The team comprises over three thousand self-driven individuals spanning over 100 countries, and our unified yet diverse culture keeps us continually learning and innovating the platform and products for customers.

Companies should be able to hire the best talent anywhere in the world, so we are building the best platform to make that a reality. Our market-leading technology, expertise, and global team are crucial to the platform’s success. We deliver the best products and features in our space, enabling millions of jobs worldwide and connecting the global workforce with the best companies and opportunities.

Why should you be part of our success story?

A 30-mile hiring radius should no longer dictate how companies hire because exceptional talent lives everywhere. Deel sees a world without hiring borders and endless talent that pairs perfect candidates with great companies.

We offer global teams all the tools they need to hire, onboard, manage, pay, and scale at full speed. We aim to foster a diverse global economy by building a generational platform that seamlessly connects companies with talent worldwide.

After our successful Series D in 2021, we raised another $50M in 2023, doubling our valuation to $12B. There’s never been a more exciting time to join Deel — the international payroll and compliance market leader.

Job Purpose: The payroll implementation consultant ensures the successful implementation and support of PaySpace by Deel’s payroll solution for new and existing clients by analysing client requirements, configuring the system, migrating data, and ensuring accuracy. This senior role focuses on larger clients with a headcount of 1000+ and involves leading a team of consultants during implementations. The role requires a strong blend of UK payroll expertise, technical skills, project management skills, and the ability to engage with senior client stakeholders.

Duties and Responsibilities:

Customer Excellence

• Collaborate with clients to understand their business needs and design customized solutions that align with their goals
• Build and maintain strong relationships with clients.
• Manage client relationships throughout the implementation lifecycle, addressing any concerns and ensuring client satisfaction
• Provide expert guidance and support during the implementation process, ensuring timely and successful delivery
• Take accountability for service excellence and adhere to company work standards.

Payroll Implementations

• Lead workshops at client sites, including engagements with senior/executive management.
• Analyse and document client requirements to design tailored solutions aligned with their goals.
• Configure the system based on client requirements and ensure accuracy in complex calculations. Leveraging JavaScript where necessary.
• Migrate data from clients' current systems and balance payroll data.
• Distribute configuration and migration tasks across the team and ensure quality work.
• Ensure project milestones are met, follow standard implementation procedures, and provide user training.

Post-Implementation Support

• Provide support to new clients post-implementation until the handover to support or outsource departments.
• Ensure a smooth handover process to support teams.

General Duties

• Stay updated on system functionality and assist the support and Managed service teams with queries.
• Mentor junior and mid-level consultants on implementation processes and system functionality.
• Where applicable, lead the junior and mid-level consultants on the project.
• Continuously improve implementation methodologies and processes to increase efficiency and customer satisfaction
• Track and report on implementation progress, providing regular updates to clients and senior leadership
• Coordinate cross-functional teams (product, engineering, customer success) to ensure seamless project execution

Requirements:

• Comprehensive knowledge of UK Payroll and HR legislation.
• At least 7 years of experience in payroll consulting or implementation, with 3 years in a senior role.
• Advanced proficiency in Microsoft Office Suite (Excel, Word, etc.).
• Strong analytical and problem-solving abilities.
• Proven ability to manage and deliver complex enterprise-level implementations.
• Excellent communication and presentation skills, capable of engaging senior client stakeholders.
• Experience with SaaS payroll solutions
• High attention to detail and ability to manage multiple priorities in a fast-paced environment.
• Ability to mentor and lead a team, ensuring productivity and quality.
• Bachelor's degree in Business, HR, Information Technology, or related field. Advanced degrees or certifications are a plus.

Total Rewards

Our workforce deserves fair and competitive pay that meets them where they are. With scalable benefits, rewards, and perks, our total rewards programs reflect our commitment to inclusivity and access for all.

Some things you’ll enjoy

• Provided computer equipment tailored to your role
• Stock grant opportunities dependent on your role, employment status and location
• Additional perks and benefits based on your employment status and country
• The flexibility of remote work, including WeWork access where available

At Deel, we’re an equal-opportunity employer that values diversity and positively encourage applications from suitably qualified and eligible candidates regardless of race, religion, sex, national origin, gender, sexual orientation, age, marital status, veteran status, disability status, pregnancy or maternity or other applicable legally protected characteristics.

Unless otherwise agreed, we will communicate with job applicants using Deel-specific emails, which include @deel.com and other acquired company emails like @payspace.com and @paygroup.com. You can view the most up-to-date job listings at Deel by visiting our careers page.

Deel is an equal-opportunity employer and is committed to cultivating a diverse and inclusive workplace that reflects different abilities, backgrounds, beliefs, experiences, identities and perspectives.

Deel will provide accommodation on request throughout the recruitment, selection and assessment process for applicants with disabilities. If you require accommodation, please inform our Talent Acquisition Team at recruiting@deel.com of the nature of the accommodation that you may require, to ensure your equal participation.