Account Manager (Remote)

We seek an Account Manager who will report directly to the Head of Sales and focus on Accounts Renewals, Expansions and Upsell opportunities across a portfolio of clients. You will work closely with the Customer Success team to understand the client base and explore opportunities to improve business performance.

What will be your day-to-day?

• Schedule and structure contract renewal meetings with a portfolio of customers to demonstrate the value generated to the customer throughout using the license.
• Demonstrate, promote, and sell Codacy products' present and future functionality and key value propositions to the existing customer base.
• Work alongside the Customer Success Team to understand the status of the client base, what are the challenges and opportunities, always thinking from a renewal and expansion standpoint
• Identify cross-sell opportunities and communicate with the sales team regularly.
• Develop and foster relationships with the Client base.
• Meet regularly with other teams to discuss progress and find new ways to improve business

• Excellent communication skills in English, both verbal and written;
• Prior experience in Account Management, Sales or Customer Success or similar;
• Proven track record of meeting or exceeding quotas and receiving positive customer feedback
• Experience working with a technical and/or SaaS product;
• Good knowledge of Hubspot and other CRM tools
• Excellent organisational skills and attention to detail
• Our customers include developers, Engineering Managers, CTOs and non-technical stakeholders (among others). Therefore it is critical that you can:
  • Understand and convey technical information, adapting your approach depending on your audience;
  • Build relationships with a wide variety of people and seniorities.
• Some level of industry knowledge and their key business processes (or a high propensity to learn);
• Independent thinker who can recognise where processes can be improved and who to collaborate with to improve them.

• Competitive Salary. Check our salary calculator at https://www.codacy.com/careers
• Variable compensation linked to renewals, expansions and cross-sell opportunities Comprehensive health insurance
• Generous learning and development budget;
• Flexible holidays;
• Flexible working hours;
• Remote-first: UK or Portugal based