Catalog Analyst Intern (They, He, She)

If you’re here, it’s because you’re looking for an exciting ride. 

A ride that will fuel up your ambitions to take on a new challenge and stretch yourself beyond your comfort zone. 

We’ll deliver a non-vanilla culture built on talent, where we work to amplify the impact on millions of people, paving the way forward together. 

Not your usual app. We are the fastest-growing multi-category app connecting millions of users with businesses, and couriers, offering on-demand services from more than 170,000 local restaurants, grocers and supermarkets, and high street retail stores. We operate in more than 1500 cities across 23 countries. 

Together we revolutionize the way people connect with their everyday needs, from delivering essentials to connecting our ecosystem of users through innovative solutions powered by technology. For us, every day is filled with purpose.

What makes our ride unique? 

🤝 Our strong culture and non-vanilla personality. 

💪 A Talent House. 

🤝 Our commitment to being a force for good. 

We have a vision: Building the largest marketplace in your city, to give access to anything in minutes. And this is where your ride starts…

YOUR MISSION

Ensure our Q-Commerce Top Partners have their catalogs optimized and correctly integrated in order to maximize conversion, basket size, customer happiness and ultimately growth. This position will require effective interaction between our Partners and Account Managers, as well as analytical and technical proficiency in managing catalog tools.

THE JOURNEY

• Handle catalog change requests from partners, ensuring adherence to guidelines, meeting SLAs, and educating partners to prevent deviations from the expected standards
• Design and implement an optimized catalog category structure that aligns with partners' expectations through collaborative workshops
• Monitor and track your KPIs (e.g., Conversion Rate, Add to Cart, searches without results, etc.)
• Regularly conduct "Walk the Store" reviews to identify errors or opportunities for improvement in the Glovo app
• Collaborate with the Accounts Manager to ensure alignment between business objectives and partners' goals
• Facilitate communication between Glovo’s and partners' integration teams to ensure that bugs and errors are promptly addressed and resolved
• Handle partners' ad-hoc requests efficiently

WHAT YOU WILL BRING TO THE RIDE

• Availability for 6 months full-time internship with the possibility of extending it to 1 year
• Work experience in a FMCG, E-commerce or Retail field it’s a plus but not mandatory 
• High level of resilience and some data-driven skills
• Balance attention to detail with swift execution - we need to do things quickly, and we need to do them well
• Grittiness, never hesitate to roll up your sleeves and address something hands-on, you persevere when others fall away
• “Organization” is your middle name
• Proficiency in Excel is required
• Native fluency in Portuguese and proficiency in English is required
• Immediate availability is a plus

Individuals representing diverse profiles, and abilities, encompassing various genders, ethnicities, and backgrounds, are less likely to apply for this role if they do not possess solid experience in 100% of these areas. Even if it seems you don't meet our musts don't let it stop you, we are all about finding the best talent out there! Skills can be learned, and embracing diversity is invaluable.

We believe driven talent deserves:

• 🍔 Monthly Glovo credits to satisfy your cravings!
• 🏊 Discounted gym memberships to keep you energized.
• 🏖️ Extra time off, the freedom to work from home two days a week, and the opportunity to work from anywhere for up to three weeks a year!
• 👪 Enhanced parental leave, and office-based nursery.
• 🧠 Online therapy and wellbeing benefits to ensure your mental well-being.

Here at Glovo, we thrive on diversity, we believe it enhances our teams, products, and culture. We know that the best ideas come from a mashup of brilliant diverse minds. This is why we are committed to providing equal opportunities to talent from all backgrounds - all genders, racial/diverse backgrounds, abilities, ages, sexual orientations and all other unique characteristics that make you YOU. We will encourage you to bring your authentic self to work, fostering an inclusive environment where everyone feels heard. 

Feel free to note your pronouns in your application (e.g., she/her/hers, he/him/his, they/them/theirs, etc).

So, ready to take the wheel and make this the ride of your life? 

Delve into our culture by taking a peek at our Instagram and check out our Linkedin and website!