Customer Service Representative (Norwegian-speaking)

Company Description

AUTODOC is a multicultural tech-company active in 27 countries and with ~5000 people from over 50 nations where things are going fast forward. We are currently in a transformative phase and looking for innovative, tech-driven and agile people to join us. We are striving to create an environment where people are safe and supported - whether it’s in an office space or work-at-home. Would this fit you, or do you know someone who would fit this description then please contact us now and our team will get back to you as soon as possible.

We are looking for a Norwegian-speaking Customer Service Representative (m/f/d) to start as soon as possible.

Job Description

Responsibilities

• Provide customer service and support by telephone and e-mail
• Offer classic inbound service
• Take purchase orders
• Provide information about the status of orders
• Process complaints

Requirements

• You are native Norwegian speaker and fluent in English
• You enjoy interacting with people
• You are a team player and your team can rely on you
• You have strong communication skills, both spoken and written
• You aspire to leave every customer satisfied

What do we offer?

• Office Berlin or Lisbon or Porto
• Space to contribute creatively in an international team
• Opportunities for professional development, training, and coaching in a growing company with flat hierarchies
• A modern working environment with fresh fruit and drinks
• Corporate benefits, such as employee discounts, team events, and company celebrations

Active Listening (Beginner), Adjusting to Change (Beginner), Collaboration (Intermediate), Customer Centricity (Intermediate), Customer Knowledge (Beginner), Customer Service Support (Beginner), Effective Communication (Proficient), Empowerment (Intermediate), Evaluating Problems (Proficient), Inclusion (Intermediate), Investigating Issues (Beginner)

What should you bring with you?

Norwegian

Bachelor degree

Join us today and let’s create a success story together!