Office Assistant

🏀 What is Bounce

Bounce is a global luggage storage marketplace transforming the way people travel and explore. With over 15,000+ trusted partners in 100+ countries, Bounce connects travelers with local businesses offering secure, on-demand storage solutions - letting travelers experience cities freely, without being weighed down by their things. We have over 2 million active customers relying on Bounce to simplify their journeys, offering them the flexibility to focus on what matters most, the freedom to explore.

To achieve this, Bounce operates with a fast-paced, scrappy, and experimental ethos. We believe that experimentation fuels innovation, so we move quickly, testing new ideas and adapting in real-time. If you’re ready to make an impact in a high-energy, close-knit and collaborative environment - Bounce is the place where you can move fast, think big, and shape the future of travel. Join us as we make the world a lighter, more accessible place!

Bounce has been named the Inc5000’s fastest growing travel company in the USA in 2024. We are proudly backed by leading Silicon Valley investors, including Andreessen Horowitz, General Catalyst and Sapphire. (Learn more about Bounce's Series B HERE!)

🧑‍💻 What is this role?

The Office Assistant at Bounce is a pivotal role that ensures the smooth and efficient functioning of the office, serving as the primary point of contact for clients, colleagues, and stakeholders. You will contribute to enhancing daily operations, managing resources, supporting people processes, and fostering a collaborative and engaging team environment. From handling office supplies to organising social events, this role combines operational expertise with a strong service mindset to create an exceptional work experience.

👷🏾‍♀️ What you’ll be doing

• Ensure the Bounce office is fully operational and processes are running smoothly at all times.
• Represent Bounce as the main point of contact for clients and colleagues in the office.
• Improve day-to-day operations for our fast-growing team.
• Serve as the primary point of contact for suppliers, visitors, and team members.
• Manage communication between the office and local stakeholders, such as landlords, office vendors, or service providers, to resolve issues like cleaning deficiencies or malfunctioning equipment.
• Handle contracts and negotiate prices with office vendors and service providers.
• Organise necessary orders for office supplies and equipment, and manage inventories.
• Support the People team in creating an exceptional work experience, including assisting with onboarding, offboarding, and other people-related processes.
• Plan and organise social events, such as parties, celebrations, and team trips, fostering team connection.

✅ Your profile

• Relevant experience in office management, administrative roles, and/or events management.
• Exceptional organisational and multitasking skills.
• Independent, structured, and proactive, with strong initiative.
• You demonstrate integrity, responsibility, accountability, self-awareness, empathy, and a solution-oriented mindset.
• Fast learner who pushes boundaries by taking the lead in implementing new initiatives.
• Strong communication skills in both English and Portuguese, written and spoken.
• You have a service-oriented mindset, focusing on providing solutions and addressing challenges.
• You have a passion for and knowledge of entrepreneurial communities, technology, and networking.

🎁 We offer

• The opportunity to contribute to a well-funded and proven startup with ambitious goals.
• Competitive salary and a generous equity package.
• Private health insurance.
• Flexible vacation/time-off policy.
• Vibrant office in the heart of Lisbon, located in the bustling Santos neighborhood!
• Entrepreneurial culture that encourages pushing boundaries and taking calculated risks as part of everyday operations.
• Open communication channels with management and company leadership.
• Small, dynamic teams = massive impact.
• Regular team trips and rooftop parties.
• Gym subscription and parking allowance.

About Working at Bounce

At Bounce, we're dedicated to fostering an inclusive environment regardless of gender identity, orientation, or expression. Our mission is to eradicate exclusivity and barriers and encourage fresh thinking and perceptions in a space of belonging. We don't define ourselves by race, gender, or age. We are about people. Without our people harnessing their creativity and innovation, we are nothing.