Own Rental Director

ABOUT US

Indie Campers is the leading campervan platform, dedicated to making road trips accessible and unforgettable for everyone. Our mission is driven by innovation, a strong product, and an unwavering commitment to our customers. By prioritizing a seamless booking experience and delivering high-quality road trips at competitive prices, Indie Campers has become the go-to choice.

With over one million nights rented through our travel platform, we have welcomed more than 300,000 travelers from 169 countries. We offer a diverse and continually expanding range of road trip options: from short-term RV rentals to long-term campervan subscriptions, and even the opportunity to purchase one of our vehicles.

Our goals are ambitious, and we set high standards in everything we do, embracing challenges that push us to innovate and excel. We are dedicated to growing our team with talented individuals who share our enthusiasm for creating exceptional travel experiences, a strong ownership sense and our commitment to operational excellence.

THE ROLE

As Indie Campers' Own Rental Director, you will be responsible for overseeing and optimizing our vehicle rental operations. Your role will involve managing the rental fleet, driving rental revenue, and maximizing rental gross margin. Your strategic insights and operational leadership will be critical in enhancing the rental experience for our customers and achieving our business goals.

You will be joining our Revenue team in our Lisbon HQ, reporting directly to the Chief Revenue Officer (CRO) and working closely with the Fleet Management, Sales, and Growth teams.

WHAT WILL YOU WORK ON?

• Oversee the management and optimization of the vehicle rental fleet.
• Develop and implement strategies to increase the number of days rented [1P].
• Drive rental revenue growth through effective pricing, promotions, and customer acquisition strategies.
• Maximize rental gross margin by optimizing operational efficiencies and controlling costs.
• Collaborate with the Sales and Marketing teams to develop and execute rental marketing campaigns.
• Monitor rental performance metrics and provide regular reports to the CRO.
• Ensure a high level of customer satisfaction by maintaining high standards of service and fleet quality.
• Develop and maintain standard operating procedures for rental operations.
• Identify and implement opportunities for process improvement and innovation in rental operations.

KPIs

• Number of Days Rented [1P]
• Rental Revenue
• Rental Gross Margin

WHO ARE WE LOOKING FOR?

• Bachelor's degree in Business, Finance, Engineering or a related field.
• Minimum of 7 years of experience in related roles, with at least 3 years in a leadership position.
• Strong understanding of rental operations and revenue management strategies.
• Excellent organizational and time management skills.
• Strong problem-solving and analytical abilities.
• Effective communication and interpersonal skills.
• Proficiency in rental management software and tools.
• Ability to work in a fast-paced environment and manage multiple tasks simultaneously.
• Strong attention to detail and commitment to operational excellence.
• You thrive in fast-paced environments and feel comfortable with ever-changing situations.
• You are motivated by taking ownership of your tasks and driving continuous improvement.
• Fluency in English is mandatory.

Are you ready to Go Indie?