Service Now Engineer

You’ll be focused in 

• Developing and configuring appropriate technical solutions on the ServiceNow platform using best practices and ServiceNow standards;

• Developing new projects and implement business processes including reporting, test automation, mobility and asset management (Requirement Analysis, Design and Implementation);

• Reporting technical problems and solutions to technical and non-technical audiences;

• Monitoring health, usage and overall compliance of the ServiceNow platform and its applications;

• Maintaining the operations manuals and other technical documents;

• Contributing to the optimization of support services and processes.

In order to succeed, you’ll need 

• Bachelor's degree in computer science, software engineering, or comparable work experience 

• Very good knowledge and experience of JavaScript, Angular JS, Ajax, HTML, CSS is desired;

• Basic IT knowledge (network, databases, application servers, web services, distributed systems);

• Ideally at least +1 year of professional experience in Web development;

• Eager to learn ServiceNow platform and application development;

• Strong analytical skills paired with a strong service and customer orientation;

• Initiative to solve problems and overcome roadblocks;

• Result-oriented and communicative team player;

• Good written and spoken English skills.

Nice to Have

• CSA - Certified System Administrator 

• CADE - Certified Application Developer

• CIS - Certified Implementation Specialist (ITSM; HAM; SAM; ITOM)

About the Product

Implementation of a variety of modules (IT Service Management, Asset Management and Project, and Portfolio Management) enabling a better experience for employees and users and transform the way work is done.