Customer Service Representative Finnish-speaking (m/f/d)
Job Description
Company Description
AUTODOC is a multicultural tech-company active in 27 countries and with ~5000 people from over 50 nations where things are going fast forward. We are currently in a transformative phase and looking for innovative, tech-driven and agile people to join us. We are striving to create an environment where people are safe and supported - whether it’s in an office space or work-at-home. Would this fit you, or do you know someone who would fit this description then please contact us now and our team will get back to you as soon as possible.
We are looking for a Finnish-speaking Customer Service Representative (m/f/d) to start as soon as possible.
Job Description
Responsibilities
- Provide customer service and support by telephone and e-mail
- Offer classic inbound service
- Take purchase orders
- Provide information about the status of orders
- Process complaints
Requirements
- You are native Finnish speaker and English B2
- You enjoy interacting with people
- You are a team player and your team can rely on you
- You have strong communication skills, both spoken and written
- You aspire to leave every customer satisfied
What do we offer?
- Competitive salary based on your professional experience
- Stable employment in the fast growing international company
- Wide benefit system
- Dynamic work environment
- Ability to influence business and its results
- Professional growth — you will attend free external and internal courses
- Paid business trips and payment for participation in conferences
- Paid corporate language classes (English, German, Polish)
Active Listening (Beginner), Adjusting to Change (Beginner), Collaboration (Intermediate), Customer Centricity (Intermediate), Customer Knowledge (Beginner), Customer Service Support (Beginner), Effective Communication (Proficient), Empowerment (Intermediate), Evaluating Problems (Proficient), Inclusion (Intermediate), Investigating Issues (Beginner)
What should you bring with you?
Norwegian
Bachelor degree
Join us today and let’s create a success story together!
