Head of Interactions

We’re looking for bright Heads of Interactions to join our team

As a Head of Interactions (HoI) at Critical TechWorks, you are more than just a leader; you are a catalyst for growth, collaboration, and excellence. In this unique role, you will oversee units of approximately 80 people, divided into agile teams, and be the driving force behind their success and development. This position is ideal for those who excel in servant leadership and are passionate about nurturing talent, fostering a positive culture, and guiding career progression.

• Team Guidance and Support: Provide continuous support and coaching to diverse teams within your unit, focusing on career development and internal mobility.
• Fostering Collaboration: Act as a mentor to promote effective collaboration within and between teams, ensuring seamless interactions and sharing of best agile practices.
• Strategic Leadership: Define and communicate the unit's strategy and vision, aligning it with the broader organizational goals and the Joy in Motion strategy.
• Resource Optimization: Ensure optimal utilization of the unit’s resources (financial and otherwise), including manpower, tools, and technology, to achieve maximum efficiency and effectiveness in operations.
• Compensation and Appreciation Management: Guide the mastery process, conduct compensation analysis, and influence career progression within the unit.
• Cultural Ambassador: Embody and promote Critical TechWorks' autonomy and flat hierarchy culture, creating a collective mindset and a growth-oriented environment.

The Head of Interactions is a very special role at Critical Techworks, as it embodies some of our core values. Click here to learn more.

Whatever you’re working on, here’s the lowdown on the technical skills you’re likely to have:

• Experience of agile methods, practices, and tools but mainly strong agile culture and coaching mindset.
• Strong people skills that foster a supportive environment, constructive feedback and ideas sharing.
• Strong negotiation skills.
• A good balance between assertiveness and empathy.
• Knowledge about the software development process.
• A real passion for learning, doing things better and helping others – and an ability to turn ideas into realities.
• Able to create solutions that are smart, simple, and relevant within the context of an agile organisation.

CTW's Daily Toolkit

Our environment is fast-paced and 100% agile, and prioritizes autonomy, teamwork, interaction and resilience. This means our Heads of Interaction must also possess the following:

• Embrace agile and its implementation frameworks namely Scrum, to make the most out of all its events and work to keep evolving a high-performing team.
• Be open minded and ready to adapt to a fast-paced company.
• Have the ability to challenge people and learn with them.
• Be available to support operations outside working hours if needed (extra compensation will be applicable).
• Be available to travel abroad for short periods, as required.
• Have excellent English and Portuguese communication skills. German communication skills will be a plus.

Who we are

Critical TechWorks seeks a distinct and treasured corporate culture, that is very much our own. This means:

• Growth and Innovation: Be a key player in shaping the future of mobility through innovative ideas.
• Engineering Excellence: Immerse yourself in an environment valuing engineering process, where we create, innovate, lead, and make a tangible impact.
• Autonomy and Collaboration: Thrive in a culture that blends autonomy with teamwork, contributing to groundbreaking developments.
• Continuous Learning: Embrace constant skill enhancement in a dynamic workplace, where your contributions impact cutting-edge technology projects.

Join Critical TechWorks on our journey of innovation, excellence, and redefining the future of motion, one product at a time.

Notice: Apply to only one job; our Talent Team will analyze your profile and consider you for all relevant positions.

At Critical Techworks we are creating an inclusive culture that values our people’s different viewpoints and experiences, regardless of sexual orientation, gender identity, age, color, ethnicity, religion, or disability.